Queensland Rail wants to hear from customers to help design the best alternatives for travel while Bundamba station temporarily closes for an important accessibility upgrade.

Bundamba station will be rebuilt to modern accessibility standards as part of a $59 million upgrade though the Queensland Government’s Station Accessibility Upgrade Program. 

Station platforms will be raised to make the platform and train door level, reducing the gap and making boarding safer and easier.

Customers in wheelchairs, with walking frames, parents with prams and people with luggage will also be able to catch a lift to a station overpass before accessing platforms.

Other improvements include upgraded customer facilities like accessible toilets, disability-compliant ticket windows, improved seating, extended platform shelters, improved bicycle storage and new security cameras.

Hearing augmentation loops, tactile floor indicators, new wayfinding signage, information screens and better security through improved CCTV and lighting will also be installed.

In order to expedite the upgrade, Bundamba station will temporarily close during construction, and Queensland Rail wants to consult with customers about alternative travel arrangements.

Queensland Rail will have alternative transport in place, with a bus replacement between Booval and Ebbw Vale according to the regular timetable.

A new survey has also been launched, asking customers directly about their travel patterns and how best they can be supported when the upgrade is progressing from January next year.

Preparation work has already ramped up at Bundamba station ahead of this exciting project with signalling construction, vegetation removal and piling works well underway.

Customers can look forward to the station reopening throughout the second half of 2024, pending construction and weather conditions.

The Station Accessibility Upgrade Program projects are all part of the rail revolution occurring across the South East with Cross River Rail and 2032 Olympic and Paralympic Games preparation underway, and will support 1,250 Queensland jobs for the duration.

Attributable to Bundamba MP Lance McCallum:

"This major upgrade is great news for our community, and we want it done as quickly and safely as possible," Mr McCallum said.

"Temporarily closing the station in January 2024 will more than halve the project time, and to prepare we want to hear from locals right now on ideas for the best alterative arrangements while the station is closed next year.

"There will be a shuttle bus in place for the duration of the closure, and we welcome all feedback from the community on how we can do this as easily and smoothly as possible.

"I encourage everyone to have their say now and thank locals in advance for their patience as we deliver this important upgrade for our community."

Attributable to Transport Minister Mark Bailey:

"The improvements we are delivering as part of the Station Accessibility Upgrade Program will make a meaningful difference in the lives of so many train users across the region," Mr Bailey said.

"It’s important we here directly from you on how we can support you during this temporary closure, so get involved."

Attributable Queensland Rail Head of SEQ Scott Riedel:

"We want to hear directly from those customers who’ll be affected by these closures so we can work out how best we can support them while their upgrade is progressing from January next year," Mr Riedel said.

"This feedback will be used to ensure there is appropriate alternative transport in place and help us prepare for any extra patronage at surrounding stations.

"We understand this will change the way customers travel for a period of time, but we’re committed to making our rail network accessible for everyone in the long-term.

"We’re delivering for our loyal customers and are committed to a world-class network when Brisbane takes the world stage in 2032."